Destination Services

When Cross Country's relocation counselor first contacts the transferee to explain the program, the relocation counselor asks questions to determine the employee's needs. Cross Country then carefully selects a realtor from the destination city to help the transferee ease into the new surroundings. This realtor will then get in touch with the employee and conduct a phone interview. After speaking with the employee, the realtor prepares a package of information and promptly ships it to the transferee.

On the employee's first visit to the destination city, the realtor will arrange for an area tour to help familiarize the employee and his or her family with the city. This area tour usually contains a "map tour", counseling session, and home-finding tour. The realtor can also be asked to pick up the employee at the airport and taken to their hotel.